SOFTNESS: LEVEL 3

Due to the dyeing process, different colours in the same collection might have slightly different levels of softness.

Note:
Level 1: Softness and flowy, might be more difficult to shape but drapes nicely.
Level 2: Soft but stiff, holds its shape and drapes nicely.
Level 3: Stiffer than Level 2. More structured, and easy to wear as it holds its shape. Some colours do get softer after a few washes.

OPACITY: LEVEL 4

Note:
Level 1: Totally see-through that needs an inner to cover the neck.
Level 2: See-through that might need an inner to cover the neck depending on the colour.
Level 3: Semi-see-through that needs a double layer to cover the neck.
Level 4: Almost opaque and does not need a double layer to cover the neck.
Level 5: Totally opaque.

Purchases made on tudungpeople.com and in-stores may be returned, exchanged or refunded within (15) days upon purchase. The product(s) must abide to these terms:

• All shipping costs will be borne by customers.
• Refunds and price difference, if any, will be credited with cash voucher via email.
• TudungPeople is not liable for parcels lost in transit during return.
• TudungPeople reserves the right to refuse a return should the item arrive in dissatisfactory condition.
• Reward points redeemed and delivery charges paid in the original order are non-refundable.
• This policy only applies to purchases made on www.tudungpeople.com or throughout Malaysia.
• TudungPeople is not responsible for third party purchases (ie: from personal shopper, distributors or TudungPeople International)

FAQ:

1. How many returns or exchanges are allowed?
   Items purchased are valid for one time return or exchange only
2. Is it applicable in-stores?
   Purchases made online and in-store may be returned to our physical stores or be shipped to TudungPeople HQ for processing.
3. What is the method of refund?
   All refunds and returns will be processed through cash vouchers (applicable online and in-stores). For payments via Shopback, the refund will be made through Shopback.
4. Can I exchange for a different item?
   Yes! If the new item is lower priced, the difference will be returned via cash voucher. For higher differences, we will advise on the additional payment to be made.