Common questions about Sports
Is the opacity the same across the Sports range?
Most pieces are rated Level 5 on our opacity scale, totally opaque, with some at Level 4 (almost opaque, no double layer needed) or Level 3 (semi see-through, needs a double layer). Check the individual product's rating, since not every piece has one recorded. See the opacity scale
How do I care for Sports pieces?
Most pieces are hand wash recommended, with instructions not to soak, bleach or tumble dry, dry flat and iron on low heat; a few also add no fabric softener. Check the care panel on each product, since the sets differ slightly.
What kinds of products are grouped under Sports?
It's TudungPeople's hub for activewear: several Najwa Sport hijab and khimar lines in shawl, instant and khimar shapes, plus apparel like dryfit tops, active pants, parkas and swimwear.
Shipping, returns and refunds
How long does delivery take?
Peninsular Malaysia takes 2 to 5 working days and East Malaysia 7 to 10, through Ninja Van, J&T Express or Poslaju. Shipping rates and tracking
How much do I need to spend for free shipping?
RM150 or more, including that amount, anywhere in Malaysia. Below that it is RM10 to Peninsular Malaysia and RM15 to East Malaysia. Shipping costs explained
Can I return or exchange if the size is wrong?
Not for sizing on its own, so check the measurements on the product page first. Returns cover defective, damaged, wrong or missing items, and we pay the return shipping. Sale items cannot be exchanged unless the item is defective or the wrong item was sent. What can be returned
How do I get a refund, and how long does it take?
Email cs@tudungpeople.com within 15 days with your order number and photos of the item. Once approved, we refund to your original payment method within 5 to 7 business days. Full refund policy
