Common questions about Trio Panel Parka
What are the three panels?
Three tones in three contrasting fabrics, set into one oversized layer. The parka reads as blocks of colour rather than as a single field.
What does the detachable hood do?
Removed, the hood leaves a structured stand collar rather than an open neck. That makes the parka two garments: rainwear, and a clean collared layer.
What makes the Trio Panel Parka different?
It puts three tones and three fabrics into one oversized layer, so the parka reads as blocks of colour. Mesh panels and hidden zippered pockets keep it light, and the hood detaches.
Shipping, returns and refunds
How long does delivery take?
Peninsular Malaysia takes 2 to 5 working days and East Malaysia 7 to 10, through Ninja Van, J&T Express or Poslaju. Shipping rates and tracking
How much do I need to spend for free shipping?
RM150 or more, including that amount, anywhere in Malaysia. Below that it is RM10 to Peninsular Malaysia and RM15 to East Malaysia. Shipping costs explained
Can I return or exchange if the size is wrong?
Not for sizing on its own, so check the measurements on the product page first. Returns cover defective, damaged, wrong or missing items, and we pay the return shipping. Sale items cannot be exchanged unless the item is defective or the wrong item was sent. What can be returned
How do I get a refund, and how long does it take?
Email cs@tudungpeople.com within 15 days with your order number and photos of the item. Once approved, we refund to your original payment method within 5 to 7 business days. Full refund policy
