Returns & Exchanges

Not satisfied with your order? Don’t think your purchase is right for you? Don’t sweat it!

Want to return/exchange an item?
Just make sure your item is eligible with the following checklist.

Return/exchange eligibility

Within 7 days of receipt.

Invoice available.

Original condition & tags intact.

Original packaging.

Normal price item only.

Return/exchange process

Download the
return form here.

(Order id, product details, & reason of returning)

Include return form
in return parcel*.

Return/exchange processed
within 7 days.

*All return shipping cost are borne by the customer.
*For exchange requests, a total flat rate of MYR10 will be charged for both return & new delivery.